False Alarm Prevention

                                                          

False alarms are a nuisance. Watchdog Alarm works diligently with all of our customers to stop false alarms before they happen.

What are the common causes for false alarms?

  • 4/5 false alarms are caused by user error. And almost all of those false alarms are caused by 20% of the people who had the alarm installed. Alarm users should train anyone who may be using their security system such as kids, relatives, neighbors, domestic help, or real estate agents. Make special arrangements for house guests, repair technicians or yard workers.

  • Other causes of false alarms include: weak system batteries; open, unlocked, or loose fitting doors and windows.

  • Equipment malfunction: an alarm user must inspect the system on a regular basis. You want to make sure that the magnets or switches on the doors and windows are functioning properly so that a false alarm isn't triggered. It is recommended to test the system no less then once monthly and do not forget to check the battery back-up system as well.


What are the most frequent human errors that cause false alarms?

Residential
  • Use of incorrect keypad codes
  • Failure to train authorized users (i.e., sitters, relatives, children, visitors, etc.)
  • Failure to secure doors and windows before turning on alarm
  • Fail to cancel alarm with monitoring facility

Commercial

  • Use of incorrect keypad codes
  • Failure to train other authorized users(i.e., employees, janitors, delivery personnel, etc.)
  • Failure to cancel alarm with monitoring facility
  • Failure to notify monitoring facility of unscheduled openings or closings (for businesses using set schedules)
  • Failure to update authorized personnel list with monitoring facility
  • Failure to secure doors and windows before turning on alarm




What are the most frequent equipment errors that cause false alarms?

  • Improper application or installation of interior motion detectors
  • Improper application or instillation of outdoor beams
  • Improper charging or checking of batteries
  • Faulty equipment (panels, detectors, keypads, etc.)
  • Failure to test on a monthly basis
  • Failure to clean and maintain detectors to prevent accidental activation (dust, debris, etc)



  
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